GRO Open Days 2005 On Saturday 25 June and 2 July, GRO Southport will be holding its annual Open Days. The events are being held earlier than usual to help minimise disruption within the production areas during busier times of the year. Acting on feedback from customers who attended last year, we will be inviting local Family History Societies to help support the events. At these events we open our doors and offer invited members of the public the chance to have a behind the scenes look at our work processes. Both days will include 22 tours, each one scheduled to last approximately one hour, with eight people per tour. Last year this allowed approximately 350 visitors the opportunity to follow the ‘Life of a Certificate’ from receipt of the application form to the dispatch of the completed certificate. Display stands will be available for viewing in the exhibition area, where representatives will be on hand to advise customers on researching Family History. Throughout the day talks and seminars will take place on subjects ranging from overseas registrations to online ordering. For further information about these events please contact: Maddie Brammagh (0151 471 4530) or Honora Ormesher (0151 471 4449).