If your request falls within our normal tracing programme, you will be sent a questionnaire for completion with details of the person you wish to find. There is a nominal fee for the service
Please note that there are certain enquiries with which the Family Tracing Service does not normally become involved, for example those to do with:
- Friends or others with whom there is no formal relationship
- Situations where adoption has taken place
- Fathers of children born outside marriage
- Young people under 16/17 years
- Family history research
Further guidance on eligibility can be obtained by contacting the above address or telephone number.
For more information about the Family Tracing Service (including stories of those who have been helped) go to The Salvation Army's web site
www.salvationarmy.org.uk/familytracing 
Enquirers living outside the United Kingdom should get in touch with their nearest Salvation Army centre – address from the telephone directory or from The Salvation Army's international web site
Enquiries are dealt with only by post.
Registered Charity number 215174.
